All interesting and useful information about the hotel is included in this guide.
ACCENT AQUA
Enjoy the Accent filtered water in your room! If you want the bottle, you can buy it at the reception! The first bottle of water is provided free of charge so that you can refresh yourself upon arrival We charge €1 per refill. You can ask for this at the reception!
ADAPTER
Should you need a power adapter, please notify reception.
AIR CONDITIONING
Temperature can be adjusted to meet your personal needs with the help of the air-conditioning located in the room.
ANTI-ALLERGY DUVETS
They are provided upon request, please contact reception.
ANTI-ALLERGY PILLOWS
They are provided upon request, please contact reception.
BABY BOTTLE AND FOOD WARMER
You may request it at the reception free of charge. Please dial 0!
BABY CRIBS
Baby cribs are provided upon request, please notify reception.
BANK, ATM
The nearest ATM is a 1-minute walk from the hotel; it is located at Kenyérmező utca 4.
BANK CARDS
We accept the following cards: American Express, Eurocard/ Mastercard, Maestro, Visa, Visa Electron.
BAR
Various alcoholic and non-alcoholic drinks are served in our Bar every day. See the drink list for further information. Our Bar can be reached at extension 0.
BATHROBE
Bathrobe is provided free of charge.
BATHROOM CHAIR
You may request it at the reception free of charge. Please dial 0!
BIKE RENTAL
The city and its surroundings have several exciting cycling routes. Request the help of the reception to rent a bike.
BILL
During your stay, you may charge your consumption at the bar to your bill.
BLANKETS
You may request extra blankets at the reception free of charge. Please dial 0!
BREAKFAST
Our rich buffet breakfast offered in the hotel’s dining hall is a great way to start your day. Buffet breakfast is available from 7 am until 10:00 am daily.
CALLS OUTSIDE THE HOTEL
You can make national or international calls at the reception for additional charges. For further information please contact our colleagues at the reception.
CAR RENTAL
If you would like to rent a car, please contact reception for further information.
CHARGER
Should you need a charger for your mobile phone, please notify reception.
CHECK-IN AND CHECK-OUT TIMES
Rooms are available from 2 pm on the day of your arrival. If you arrive earlier we cannot guarantee that the room will be ready, however, our employees work hard to prepare your room as soon as possible. If your early arrival can be predicted please notify us thereof upon reservation. Additional charges shall be paid for early arrival if the occupancy of the hotel requires that. You are required to check out until 10 am on the day of your departure. If you wish to check out later, please notify reception. Additional charges shall be paid for late checkout if the occupancy of the hotel requires that.
CHILDREND CHAIR
You may request it at the reception free of charge. Please dial 0!
CLEANING SERVICES
Your rest is more important to us than anything else, therefore, we adapt our daily cleaning to your needs, and we only do it upon your request. Please indicate your request at the reception or post the cleaning request sign on your door until 3:30 p.m.
CURRENCY EXCHANGE
Your bill may be settled with Euro; however, you cannot exchange money in our hotel. Our employees at the reception are eager to provide information about banks and currency bureaus located in the city and about their opening hours. The nearest place where you can exchange money is within a five-minute walk.
DO NOT DISTURB
In case you do not wish to be disturbed, please leave the “Do not disturb” sign on the outside doorknob. If you do not wish to receive any phone calls during such time, please notify reception. Pursuant to our House Rules, room numbers are not disclosed to visitors.
ELECTRICAL OUTLETS
Voltage is 220V. Please contact reception if you need an adapter or converter.
EMERGENCY NUMBERS:
Reception 0
General emergency number 112
Police 107
Ambulance 104
Fire service 105
FIRE PREVENTION
Please read the fire safety regulations placed on the doors carefully and familiarize yourself with the location of emergency exits. Green, luminous signs show the shortest route to the emergency exits. If you detect fire please, call the reception by dialling extension 0! Fire extinguishers and manual, red fire alarms are visibly indicated on each floor. In case of fire, do not use the elevator! Through the staircase you can reach the ground floor and from there you can reach the street.
FIRST AID
Our colleagues at the reception are at your disposal if you need first aid. We do not provide any medicine.
FLOWERS
If you wish to order a bouquet of flowers, please contact reception. Please dial extension 0!
GAS STATION
Ask the reception for directions. We will recommend gas stations located within a 10-15-minute drive.
GUEST FEEDBACK
Your experience is of great importance at our Hotel and Accent Hotels. We would appreciate if you could take a few moments to tell us your opinion and experiences. Please tell us your opinion online. Thank you for your feedback.
HAIRDRYER
All rooms are equipped with a hairdryer. The hairdryer can be operated with a sensor equipped with safety functions which can be turned on by touching.
HANGERS
Hangers can be found in the wardrobe. Should you need extra hangers in your room, dial our reception.
HEATING
Heating can be adjusted to meet your personal needs with the air-conditioning control panel in the room. Should you need any help, contact our colleagues at the reception: dial extension 0!
INFORMATION MATERIALS
Further information about the city, its surroundings and programs is available at the reception. A wide range of information materials is provided free of charge as well.
INTERNAL NUMBERS OF THE HOTEL
Reception: 0
INTERNET
Broadband wireless Internet is provided in the guestrooms and public areas free of charge. Choose HotlBristol Network and enter the following password: Bristol2021.
IRON
Please dial extension 0 to request an iron at the reception.
IT SUPPORT
Should you have any difficulties with any of your IT devices, contact our reception staff.
KEY
Please leave your key (card) at the reception when you leave the hotel.
LAUNDRY AND IRONING SERVICES
Should you need laundry and ironing services, please notify reception. Such services are provided for additional charges, the price list can be found in the wardrobe. Clothes intended to be washed and ironed can be handed over at the reception in the laundry bag located in the wardrobe. Clothes handed over until 8:30 am will be returned on the following day 9:30 am. Operating hours: from Monday until Friday. On Sundays and national holidays the service is limited; for further information please contact reception.
LINEN CHANGE
Linens are changed every 3 days.
If you wish to receive an additional linen change, please inform the reception of such request by dialling extension 0! In order to protect our environment, towels are changed every 3 days. If you wish to receive an additional change, please leave the towel to be changed on the bathroom floor. If our housekeepers find the towels hanged, they will be changed every 3 days.
LOST AND FOUND
With regard to found items, contact the reception. Except for perishable items, found items are stored for six months free of charge.
LUGGAGE STORAGE
Luggage storage services are provided free of charge in our hotel, upon request, contact reception.
LUGGAGE TRANSPORTATION
If you need luggage transportation services, ask for help at the reception.
MAINTENANCE
Should you detect any defects in connection with any of the facilities placed in your room, please contact reception by dialling extension 0!
MAP
A map of the city may be requested at the reception free of charge.
MEDICAL SERVICES
If you need a doctor, please contact reception by dialling extension 0!
MESSAGES
Your received messages are delivered to your room automatically, however, upon request; they can be picked up at the reception as well.
MINIBAR
If you need extra drinks, please contact reception by dialling 0.
PACKED BREAKFAST
If you leave before 7 am, please notify reception there of until 13.00 pm on the day before your departure in order to pack breakfast for you!
PARKING
The hotel has a car park in Munkás utca with a limited number of parking spaces for our guests arriving by car for a daily fee. The car park is a secured parking lot and the hotel is not liable for cars left in the parking lot. For further information please contact reception.
PAYMENT
If you pay in cash, HUF and EUR are accepted. In case of paying with bank cards, the following cards are accepted: American Express, Eurocard/ Mastercard, Maestro, Visa, Visa Electron.
PHARMACY
The nearest pharmacy is a 4-minute walk from the hotel; it is located at Luther utca 4. To learn more about opening hours, contact reception.
PILLOWS
Our guests may choose from pillows with different compositions (3-chamber goose feather filled hard pillow, medicline antiallergen pillow, shaped memory pillow). If you need extra pillows, notify the reception of such need by dialling extension 0!
POST OFFICE
The nearest post office is within a 10-minute walk; however, you may hand over your stamped letters to be mailed to our employees at the reception. Deliveries for you can be picked up at the reception as well.
PRINTING ANG PHOTOCOPYING
You have the option to photocopy free of charge. Such services can be requested at the reception. Please send the documents to be printed to the following email address: hotel@hotelbristol.hu . For further information please dial extension 0.
PUBLIC TELEPHONE
A telephone is available for the guests at the reception from which external calls can be made. Our colleagues at the reception can provide further information on the costs of such calls.
RECEPTION
The staff at the reception is available for our dear Guests personally or by dialling extension 0 from the telephone
in your room 24 hours.
RESERVATIONS
If you wish to book rooms for another stay, please contact reception. For our best offers visit the website of the hotel: https://bristol.accenthotels.com/en
SAFE
Please place your valuable belongings in the safe located in your room. The manual containing the instructions for using the safe is on the door of the safe. A safe is available for securely storing your valuable belongings at the reception as well.
SECURITY CAMERA
security cameras are in operation in public areas to ensure our guests’ safety.
SECURITY STANDARDS
Please lock the door when you leave your room or go to bed.
SEWING KIT
It can be found in your cupboard.
SHOESHINE SERVICES
A shoeshine machine is available in the lobby.
SHOESPOON
It can be found in your cupboard.
SIGHTSEEING, EXCURSIONS
A wide range of programs are offered at our reception and we are happy to recommend various options.
SLIPPERS
The slipper can be found in the cupboards prepared for your comfort.
SMOKING
Smoking in the hotel is prohibited. Smoking in only allowed in designated areas, 5 meters from the main entrance and 5 meters from the entrance of our garden patio. The hotel is entitled to charge you a penalty in the amount of 100 € for infringing our smoking policy.
SPECIAL DIET
If you have any special requests regarding breakfast, please notify the reception thereof and our colleagues will gladly help you.
STORES
For further information about the address and opening hours of stores located in the city, please contact the reception staff: dial extension 0!
TAXI, TRANSFER
With respect to taxi and transfer services, please contact the reception for further information. Please dial extension 0!
TELEPHONE
you can make internal calls from the telephone located in your room. If you wish to call another guestroom, dial the room number on the phone. If you do not know the room number you wish to dial, call the reception and our colleague will put you through to the requested extension.
TELEVISION, RADIO
Several international and Hungarian TV channels or radio stations are available on the TV. The exact allocation of the channels can be found in the channel list.
TIME ZONE
Hungary is in the Central European Time Zone which is 1 hour ahead of the Coordinated Universal Time. You may ask for the exact time at the reception.
TIPS
There is no general regulation in Hungary which sets forth that service fee shall be included in the prices of the hotel and the restaurant. If you are satisfied with the services, tips are always greatly appreciated. The general rate of the tip is 10-15% of the total amount.
TOILETRIES
Shaving kits, toothbrush and toothpaste may be requested at the reception free of charge. The vanity set and the shower cap can be found on the bathroom shelf.
UMBRELLA
In case of bad weather, request the umbrellas provided for our guests at the reception free of charge.
WAKE-UP CALL
Inform reception of the requested time of the wake-up call. Please dial extension 0!